:. Shipping Policy:

  • All orders are shipped to the address stated by the customers when the orders are placed. It is the customers responsibility to ensure that the address entered is correct.

  • Delivery times are based on the shipping couriers best estimate. CandleSquare.com will NOT be responsible for any shipping company's error or delay during transit or the resulting damage or loss of value.

  • The delivery times stated apply to items that are IN STOCK. If an item is on back order, the delivery time will begin when the item is actually shipped.Items placed on backorder are shipped as they become available from the supplier. If any part of your order is back-ordered, shipment of the order may be delayed until all units have been fulfilled. “Please, note the shipping cost may vary according to weight of the product. In this case we will contact you via email to get your approval for actual shipping cost and your order will be edited with actual price. This may apply for bulk orders or heavy parcels only."

:. Privacy Policy:

  • CandleSquare.com will never sell, share or rent individual personal information with anyone without your advance permission. Information submitted to CandleSquare.com is only available to employees managing this information for purposes of contacting you or sending you emails based on orders or requests for information.

:. Satisfaction Policy:

  • If you are not completely satisfied with you purchase, you can count on us for a Hassle-Free refund or exchange.

:. Refund Policy:

  • You can return any unused items sold by for 30 days from receipt of shipment. All items must be in the condition you received them.

  • We will credit your Credit Card for the amount of the item. Note: shipping fee's will not be credited.

:. Exchange Policy:

  • We will exchange any unused item sold for 30 days from receipt of shipment. All items must be in the condition you received them. Note: shipping fee's will not be credited.